Returns & Exchanges

At P.O.S.H., we strive for complete satisfaction with every purchase; however, if you are not entirely pleased, you may return eligible items within 30 days of delivery for a full refund or exchange. All returned merchandise must be in its original, unused condition with all tags and packaging intact.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Securely pack your items in their original packaging and include the printed return authorization slip inside the box.

  • 3.
    Ship the Item

    Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects and approves your return, your refund will be processed to your original payment method within 5-7 business days.