Returns & Exchanges
At P.O.S.H., we strive for complete satisfaction with every purchase; however, if you are not entirely pleased, you may return eligible items within 30 days of delivery for a full refund or exchange. All returned merchandise must be in its original, unused condition with all tags and packaging intact.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging and include the printed return authorization slip inside the box.
- 3.Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be processed to your original payment method within 5-7 business days.